MR.ME will send the products by courier whose final destination will be the address that the customer establishes. Each time an order is sent, the buyer will receive an email.

We will ask buyers to choose the place of delivery, specifying their address, office or center where they want the product to be delivered. The delivery time ranges between 3 and 5 business days within the Peninsula and the Balearic Islands. In orders with different destination from the aforementioned, the term could be longer. If you need more information, contact us.


Transportation costs will be described throughout the order process, being free of charge in orders of more than:

  • 69€ for shipments to the Peninsula and the Balearic Islands
  • 99€ for shipments to the United States and Canada
  • 129€ for shipments to Europe
  • 149€ for the Canary Islands, Ceuta and Melilla

For those orders that meet the conditions, it will be reflected automatically at the time of placing the order.


The purchase receipt corresponding to the order will be available in the online store, once the payment is confirmed, and can be viewed through the link: "My Orders" in your customer account.

In those that the final client resides in the European Union (except Canary Islands, Ceuta and Melilla), the receipt includes shipping costs in addition to VAT.


For all orders made whose final destination are the Canary Islands, Ceuta, Melilla and countries outside the European Union, the buyer is responsible for any costs incurred at the destination customs.


Each delivery is considered made from the provision of the product to the customer by the carrier, materialized by the control system used by the carrier. It is up to the recipient to check the order at the time of delivery and then make all reservations and claims that appear justified, including the possibility of rejecting the package, if it has been opened or if it has obvious signs of deterioration.

Reservations and complaints should be addressed to MR.ME by email to the address, or through the contact form.

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